Categories:

Disabled Accounts

If your account is disabled, you won't be able to log in. Please keep in mind that there are many reasons why an account might be disabled, and we handle each of these cases differently. 

Continued prohibited behavior after receiving a warning or multiple warnings from staff members may result in your account being temporarily or permantantly disabled.

If your user profile has been disabled, you'll see the following when you try to log in. If you don't see this message then you're probably experiencing a login issue.

 

Common reasons for accounts being disabled may include:

Spam. Most of the accounts we disable are because they are spammy, or just plain fake, and they introduce security risks for Connect With Liberty and all of our users. These types of accounts are against our Terms of Service. Unfortunately, sometimes a real person’s account gets disabled by mistake, and in those cases we’ll work with the person to make sure the account is reinstated.

Account security at risk. If we suspect an account has been hacked or compromised, we may disable it until it can be secured and restored to the account owner in order to reduce potentially malicious activity caused by the compromise.

Abusive or threatening behavior. We may disable an account if it has been reported to us as violating our rules surrounding abuse. When an account engages in abusive behavior, like sending threats to others or impersonating other accounts, we may disable it temporarily or, in some cases, permanently.

File an appeal and we may be able to restore your account. If you think that we made a mistake in disabling your account, you can appeal. Please click here to submit an appeal to the network administrators. Please include all of the relevent information regarding your user account, including your profile username. We’ll take a look and respond as soon as possible.

Still need help? Please visit the Help Desk.

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